MANAGE SERVICE AND REPAIR MAINTENANCE WITH EASE
SRM is a service management tool allowing technicians to record their progress on their jobs, add parts and go through inspection checklists in order to provide quality service to the customers while accurately recording the costs and the details of each job. SRM interfaces directly into Sage 300 thus extending the package to support all your service and maintenance requirements.
Run your service maintenance business with more efficiency and more ease with SRM.
Contact us for a FREE demo and quote.
Contact us for a FREE demo and quote.
The SRM module extends the functionalities of Sage 300 to record and track service jobs within your organisation. Integrating seamlessly to the Sage 300 platform, SRM boosts the performance of your workshop by simplifying the service entry and improves the accuracy and effectiveness of the technicians as all the data flows directly into Sage.
Manage your service jobs efficiently and accurately with SRM.
|
Scheduling jobs by date, by tech or by location has never been easier.
|
Track serial numbers and see the full history of repairs and services.
|
Add parts and consumables as the job is being done to ensure your inventory is up-to-date.
|
Use predefined damage codes and repair codes to speed up entry and minimise mistakes.
|
Perform assessments and QA checks to ensure the quality of your service.
|
Handle warranties and contract pricing to generate quotes easily.
|
Fully web based and all seamlessly integrated to Sage 300 with all your data in a central location.
|
Record customer repair credits and maintain the full history of their service.
|
Attach images and record notes against jobs for recall and lookup.
|
Record labour times against technicians on the job to derive real profitability.
|
Define preset workflows based on the category of your service item for ease of use.
|