If you run a service-based business and are finding it difficult to grow? Is it taking too much time compiling reports and analysing your data? Are you running multiple software which are not integrated to one another? Are you finding it hard to find the right information in order to maintain a good customer service? If you answered 'yes' to any of these, you might not be using the right solution to drive your business. Find out how you can keep your customers happy and provide them with quality service with Odoo.
Project and resource management
Most service-based business need to record the revenue and expenses by project and assign employees to tasks. Odoo offers the ability to measure your profitability by project through the analytical accounts in order to know how much profit you are making on each of the projects without clustering your chart of accounts. You can also use the helpdesk features if you manage any ticket-based system in order to allocate support tickets across your team easily and manage the communication with your customer in order to provide quality service.
An important part of your business is contract management in order to define your subscriptions, your service level agreements or any contract with your customers. Odoo allows you to automate your recurring invoices and manage renewals so that you don't have to worry about the billing anymore.
Repair and maintenance
If you provide repair or maintenance services, the repair management tool will improve the efficiency and accuracy and facilitate the after-sale process. You can now easily quote and/or invoice based on the parts used and consumed, the operations required to be carried out and record any notes during the repair process.
As any other fast-paced business, you need to be able to run your business anytime and anywhere. Whether this is to update your CRM, record you time on a job or record your expense claims - you must be able to login from any device and run your business without interruption.
One central repository
With hundreds of modules available in Odoo, you can run your entire, unique business on the same platform where all the information flows between the appropriate modules. Having a central repository for all your data means that you can minimise manual data entry and access your data easier than ever before.
Are you running a service business? Contact us today on firstname.lastname@example.org and get a FREE demo of Odoo to see how it can help you provide quality service.
03 9561 1449