It is often a challenge for service and maintenance businesses to efficiently track their jobs and manage technicians onsite. Without a proper solution, this can be very time consuming and involves various disconnected tools and a lot of manual re-entry. With the new release of Odoo, managing your service technicians on the field becomes a streamlined process, totally integrated with the rest of your business whether it is CRM, Inventory, Sales and Financials.
With the field service module, Odoo provides a mobile platform where you can easily schedule and organise your service jobs. The interface allows the user or technician to start the timer and record the time spent on the jobs as well as filling in their worksheet and get them signed by the customers.
All the communications and notes can been stored against the job so that a full history of the work is saved in your database. Any products or consumables used for the repair can be entered and quoted quickly and easily while on the job.
Contact us today on firstname.lastname@example.org and book a FREE demo of Odoo V13 to see how the solution can assist your service business.
03 9561 1449