AN INTRODUCTION TO SAGE CRM - FLEXIBILITY & MOBILITY

We have previously seen how Sage CRM can manage your sales pipelines and your sales forecasts (read more). Sage CRM is filled with features allowing you to be in control of all the activities between you and your customers and prospects. But did you know that Sage CRM is designed to be customised and molded into the perfect customer relations tool for your business model.

GET MOBILE

Working remotely is now changing the face of the modern business world. Travelling and working on-site can no longer hinder the workforce from accessing critical business information on the road. Agile workforce increases overall productivity of the business and make the flow of key information smoother.

Sage CRM is a powerful mobile CRM solution that allows you to access and update customer information anytime, anywhere. It aims to transform your business model to be more customer-centric and productive. Sage CRM can be accessed from all modern internet browsers compatible with the latest smartphones and tablet devices.

​CUSTOMISE CRM TO YOUR BUSINESS

Sage CRM is a highly flexible solution that recognizes variety and uniqueness in the vast range of business models. With Sage CRM you can easily establish standard workflow and add custom fields or entities from the CRM itself. This way you can ensure that your business can capture any additional information required and restructure follow-up actions based on unique business needs. Sage CRM is designed to be easily adapted by the customers to make it fit to their business needs, saving them time and money, both now and in the future.

​SEAMLESS ERP INTEGRATION

With the market being more competitive than ever, it is imperative for businesses to gather competitive advantage, marrying your Sage CRM with the leading Sage 300 ERP is a way to transform your business to become more customer-focused, the key to a successful business model.

The integration gives anyone in your business access to financial, operational and CRM data for a true single view of the customer; making every customer interaction more effective and informative. Equipped with a complete view of your customer life cycle and activities, your business can identify sales opportunities and resolve customer queries much quicker, translating into increasing revenue and customer satisfaction.

It also put an end to any costly inefficiencies arising from the need of updating multiple databases and not having access to the complete set of information in real-time. Workflows between one department to the next is automated, which strengthen collaboration and effectiveness  within the entity.

Contact us today on sales@wmssoft.com.au to see how Sage CRM can fit into your business process.